*Last Updated: 05.11.2024
Welcome to the Privacy Policy of Bforbox Packaging Private Limited. At Bforbox, we value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect the information you provide us when visiting our website, www.bforbox.com, or interacting with our services.
By using our website or services, you agree to the collection, storage, use, and disclosure of your personal information as described in this policy. If you do not agree with any part of this policy, please do not use our services.
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1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: When you place an order or create an account, we may collect personal details such as your name, email address, phone number, billing and shipping addresses.
Financial Information: For payment processing, we may collect payment details such as credit/debit card information or bank account details, in partnership with secure, third-party payment processors.
Non-Personal Information: We may collect data on how you use our website, including IP addresses, browser type, device type, and browsing behavior. This information is collected through cookies and similar technologies and helps us improve our services.
Communication Data: Any communication between you and Bforbox, such as emails, messages, or calls, may be recorded and stored for customer support, quality assurance, or promotional purposes.
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2. How We Use Your Information
We use the information collected to operate and improve our business, including:
- Order Processing: To process and fulfill orders, manage payments, and arrange for product delivery.
- Customer Support: To respond to your inquiries, provide assistance, and improve our support services.
- Marketing and Promotions: To send you promotional messages, special offers, and marketing updates, with the option to opt out at any time.
- Website Improvement: To analyze user behavior and improve our website’s functionality, content, and design.
- Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
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3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in specific circumstances, including:
- Service Providers: We partner with trusted third parties to help us operate our website, process payments, ship products, and analyze data. These service providers have limited access to your information only as needed to perform their tasks.
- Business Transfers: If Bforbox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website of any change in ownership or use of your personal information.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or to protect our rights and property.
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4. Cookies and Tracking Technologies
Bforbox uses cookies and similar tracking technologies to enhance your experience on our website, such as:
- Session Cookies: These are temporary cookies that expire once you close your browser and help us keep you logged in.
- Persistent Cookies: These remain on your device for a specified period, allowing us to remember your preferences and login information for future visits.
- Analytics Cookies: These help us understand how visitors interact with our website, which helps us improve functionality and user experience.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
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5. Data Security
We take data security seriously and implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, access controls, and secure servers. However, no method of online data transmission or storage is entirely secure, and we cannot guarantee absolute security.
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6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information will be securely deleted or anonymized.
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7. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct any inaccuracies in your data.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual limitations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any email or contacting us directly.
To exercise any of these rights, please contact us at the details provided below.
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8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.
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9. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from minors. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete it promptly.
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10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of significant updates by posting a notice on our website or sending you an email. Your continued use of our website or services after any changes indicate your acceptance of the revised policy.
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11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Bforbox Packaging Private Limited
Email: contact@bforbox.com
Phone: +91 9083938733
Address: 1 No. P. L. Camp, Ashoknagar, Po - Haripur, Pin - 743223, North 24 Parganas, West Bengal, India
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Thank you for trusting Bforbox Packaging Private Limited with your personal information. We are committed to protecting your privacy and providing a safe and secure experience on www.bforbox.com.