*Last updated: 05.11.2024
Welcome to Bforbox Packaging Private Limited (“we,” “us,” or “our”). By accessing our website, www.bforbox.com, and using our products and services, you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our website or purchasing our products. If you do not agree with any part of these Terms, you must not use our website or services.
1. General Information
Bforbox Packaging Private Limited (“Bforbox”) specializes in manufacturing, designing, and selling custom jewellery packaging solutions. Our products are intended for both business and individual customers. By using our website, you represent that you are legally capable of entering into a binding contract.
2. Product Information and Ordering
2.1 Product Descriptions
We strive to provide accurate and detailed information about our products. However, slight variations in color, design, and dimensions may occur due to differences in manufacturing and display settings. Images are provided for reference and may not perfectly represent the final product.
2.2 Ordering Process
All orders must be placed through our website at www.bforbox.com. Once you place an order, you will receive a confirmation email detailing your order. Please review this confirmation carefully. By placing an order, you agree to pay the price listed at checkout, including any applicable taxes and shipping fees.
2.3 Order Acceptance and Cancellations
Bforbox reserves the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or issues with payment. In the event of cancellation, we will notify you promptly and issue a refund if applicable. Cancellations requested by the customer must be received before the order has been shipped to qualify for a refund.
3. Pricing and Payment
3.1 Pricing
Prices displayed on our website are in rupees and are subject to change without notice. Prices do not include shipping fees or applicable taxes, which will be added at checkout.
3.2 Payment
We accept payments via all across methods. Payment must be received in full before we process and ship your order. By submitting payment, you authorize Bforbox to charge the amount specified at checkout.
4. Shipping and Delivery
4.1 Shipping Policy
We offer shipping to various locations. Shipping fees and estimated delivery times are provided at checkout. Please note that delivery times are estimates and may vary due to circumstances beyond our control.
4.2 Delivery Address
It is your responsibility to provide an accurate and complete delivery address. We are not responsible for delays or issues arising from incorrect delivery information provided by the customer.
4.3 International Shipping
For orders placed outside India, additional customs duties, taxes, or fees may apply. The customer is responsible for any additional charges related to international shipping.
5. Returns and Refunds
5.1 Returns
We accept returns of unused and undamaged products within 3 days of delivery. To request a return, please contact our customer service team at contact@bforbox.com with your order number and reason for the return. Return shipping fees are the customer’s responsibility unless the return is due to a manufacturing defect or error on our part.
5.2 Refunds
Upon receiving and inspecting the returned product, we will issue a refund to your original payment method within ( 7 - 10 ) business days. Refunds are processed based on the original payment method.
6. Intellectual Property
All content on www.bforbox.com, including but not limited to text, images, logos, and designs, is the property of Bforbox Packaging Private Limited or its content suppliers. You are granted a limited license to use our website solely for personal and non-commercial use. You may not copy, reproduce, distribute, or otherwise exploit any part of the website without our express written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Bforbox Packaging Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, even if we have been advised of the possibility of such damages. Our liability for direct damages shall be limited to the amount paid for the product in question.
8. Privacy Policy
Our Privacy Policy, available at Privacy Policies, explains how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.
9. Changes to Terms and Conditions
Bforbox reserves the right to modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website following changes constitutes acceptance of the revised Terms.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website or products shall be subject to the exclusive jurisdiction of the courts in Kolkata.
11. Contact Us
If you have any questions about these Terms, please contact us:
Bforbox Packaging Private Limited
Address: 1 No. P. L. Camp, Ashoknagar, Po - Haripur, Pin - 743223, North 24 Parganas, West Bengal, India
Email: contact@bforbox.com
Phone: +91 9083938733
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*By using www.bforbox.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.